last updated: 20 May 2024
Information We Collect
We may collect the following types of information:
1. Personal Information: When you book a tour, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
2. Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
3. Social Media Data: When you interact with us on social media platforms like Instagram, we may collect publicly available information from your social media profile, including your username, profile picture, and any other information you share with us.
How We Use Your Information
We use your information for the following purposes:
1. To Provide Services: We use your personal information to process bookings, respond to inquiries, and provide you with our services.
2. To Improve Our Website: We analyze usage data to improve our website’s functionality and user experience.
3. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
4. Social Media Integration: We use social media data to showcase your interactions with us and feature your photos on our website and social media pages.
Legal Basis for Processing Personal Data (EU Visitors)
If you are a visitor from the European Union, our legal basis for collecting and using your personal information will depend on the information concerned and the specific context in which we collect it. We will normally collect personal information from you only:
1. Where we need the personal information to perform a contract with you.
2. Where the processing is in our legitimate interests and not overridden by your rights.
3. Where we have your consent to do so.
4. To comply with legal obligations.
How We Protect Your Information
We implement various security measures to ensure the safety of your personal information:
1. Data Encryption: We use SSL encryption to protect your personal information during transmission.
2. Access Controls: Access to your personal information is restricted to authorized personnel only.
3. Data Storage: We store your personal information securely and take appropriate measures to protect it from unauthorized access, disclosure, or alteration.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with legal obligations. This includes:
1. Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services.
2. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
Your Rights (EU Visitors)
If you are a resident of the European Union, you have the following rights regarding your personal information:
1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request that we correct any inaccurate or incomplete information.
3. Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
4. Objection: You can object to the processing of your personal information for marketing purposes.
5. Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
6. Portability: You can request a copy of your personal information in a structured, machine-readable format and transfer it to another data controller.
7. Withdraw Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.
To exercise these rights, please contact us using the contact details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Star Safari
Email: [email protected]
Phone: +64 212692908
